Hover your cursor over a station on the map below to see more information about its ticket office and station accessibility.
- Category A: This station has step-free access to all platforms
- Category B: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only
- Category C: This station does not have step-free access to any platform
Rail operators say that they are moving station staff to concourse areas to operate in a more ‘customer service‘ focused role, but we do not yet know which stations will retain staff or how long these roles are expected to last. This may be the beginning of a longer route to eliminating staff from railway stations altogether.
Many of Greater Manchester’s stations are already unstaffed, and do not comply with the highest level of accessibilty, Category A, meaning that rail travel is difficult or impossible for elderly and disabled travellers. Removing ticket offices and station staff from more stations risks exacerbating this problem and cutting more people off from the public transport network.
A public consultation is being run by all of the rail companies until Wednesday 26 July (although the Northern website says 28 July). You can read more about the changes that Northern will be making here, and you can respond online to the proposals at Transport Focus.
All the stations in Greater Manchester that are closing their ticket offices:
The ones that are staying open:
- Horwich Parkway
- Manchester Airport
- Manchester Oxford Road
- Manchester Victoria
- Salford Crescent
- Smithy Bridge
- Wigan Wallgate
Those that are already unstaffed:
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Featured image: Katy Preen